FAQ Replies

1 - How far is Coco Palm Dhuni Kolhu from the Airport?

124 km, 30 minutes by seaplane

2 - Is there a hairdresser on Coco Palm Dhuni Kolhu?

No, however can be organized on request

3 - How far is the house reef from the beach?

8-15 metres

4 - Are all of the villas private?

Yes

5 - What is the mode of transfer from the airport – Coco Palm Dhuni Kolhu – airport?

Seaplane

6 - How long is the seaplane transfer?

30 minutes

7 - How many villa types are there?

4 Types

8 - How many people can be accommodated in one villa?

Minimum one and maximum 3 (recommended)

9 - Is there a safe in the villa?

Yes

10 - Is there internet connection in the villa?

Yes, but through the telephone line, Lagoon Villas and Sunset Lagoon Villas have Wi-Fi connectivity

11 - What is the speed of the internet?

Broadband and Wi-Fi – 2 Mbps

12 - What type of plug sockets are in the villas?

tandard British 3 pin Square plug socket

13 - Are adaptors provided?

Yes, one available in each room

14 - Are babysitting facilities available?

Yes, 25 hrs notice required – US$ 15 per hour

15 - Is there a dive school on the island?

Yes, PADI certified

16 - What are the spa facilities available on Coco Palm Dhuni Kolhu?

Coco Spa

17 - What recreation facilities are there on Coco Palm Dhuni Kolhu?

Water Sports, Gymnasium, Table Tennis, Volleyball, Badminton, Beach Soccer, Tennis, board games, Billiards/Snooker, TV room & Library, Yoga

18 - Is it possible to provide special meals such as vegetarian, gluten free, etc.?

Yes, advance notification preferred.

19 - Is it possible to conduct a wedding ceremony on Coco Palm Dhuni Kolhu?

Yes, however Desert Island Embudhoo is recommended than on Dhuni Kolhu.

20 - What type of credit cards are accepted on Coco Palm Dhuni Kolhu?

AMEX, Visa Card, Master Card

21 - What currencies are accepted on Coco Palm Dhuni Kolhu?

US Dollars, Euro, Great Britain Pounds

22 - Are travellers cheques accepted on Coco Palm Dhuni Kolhu?

All major types – US$, EUR, GBP

23 - What is the dress code on Coco Palm Dhuni Kolhu?

Restaurants during lunch – casual wear, shorts, t-shirts; during dinner – Gentlemen: Long trousers, casual shirts, Ladies: Smart casual evening wear. (No bathing or swim wear allowed in restaurants at any time)

24 - Are beach towels provided?

Provided in villa, replaced daily

25 - What languages are spoken by the staff on Coco Palm Dhuni Kolhu?

English, Japanese, French, German, Italian

26 - Upon arrival where do we go to get the seaplane transfer?

Our airport stand number is 38 and our representatives would assist you to get to the lounge at the seaplane transfer terminal.

27 - Is it possible for the seaplanes to operate in the night time?

No, as a government regulation seaplanes fly from 6am to 6pm. This is for safety reasons.

28 - What time is check out?

12:00 noon

29 - What time is check in?

13:00 hrs

30 - How big are the villas?

Beach Villa 87 m²
Deluxe Villa 87 m²
Lagoon Villa 87 m²
Sunset Lagoon Villa 154 m²

31 - How many bars are there on Coco Palm Dhuni Kolhu?

Two

32 - How many restaurants are there on Coco Palm Dhuni Kolhu?

Two

33 - No, only Deluxe villas, Lagoon Villas and Sunset Lagoon Villas and we have splash pools.

Yes.

34 - Is there a butler service available on Coco Palm Dhuni Kolhu?

Yes, however only for Sunset Lagoon Villas

35 - Is it possible to obtain a Windsurfing license on Coco Palm Dhuni Kolhu?

No.

36 - Is it possible to obtain a Catamaran license on Coco Palm Dhuni Kolhu?

No.

37 - Is it possible to obtain a Diving license on Coco Palm Dhuni Kolhu?

Yes.

38 - Is snorkelling equipment available on Coco Palm Dhuni Kolhu and is there any fee for hiring?

Yes, no charge.

39 - What water sports are available on Coco Palm Dhuni Kolhu?

Catamaran, Water Ski, Windsurfing, Wake Boarding, Canoe, Fun Tube.

40 - Is there any cost to utilize the tennis court?

Rackets are provided free of charge, can of balls at US$ 10. Flood lit only US$ 50 per hour, no charge during the day for the court.

41 - How can I confirm a reservation for Coco Palm Dhuni Kolhu?

Through our reservations office located in Malé. Tel: 00960 3344420, Fax: 00960 3325543, Email: reservations@cococollection.com.mv

42 - What facilities are provided in the villas?

Air conditioning, ceiling fan, hot/cold water, mini bar, safe, tea/coffee making facility, (Plunge pool, Sunken bath tub – Deluxe Villas only) (Audio System, Espresso Machine, Jacuzzi – Lagoon Villas and Sunset Lagoon Villas only)

43 - Is shampoo and conditioner provided?

Shampoo and body lotion provided no conditioner.

44 - How big are the pools in the villas?

Deluxe Villas: L330 x W205 x D90 cm
Water Villa 5,7m x 2,3m average depth 1,3m
Lagoon Villas: L280 x W120 x D90 cm
Sunset Lagoon Villas: L440 x W255 x D110 cm