- Should I pre-book my spa appointment?
- How do I choose my treatment?
- When should I arrive for my treatment?
- What if I have special health considerations?
- What should I wear?
- Should I bring my valuables?
- What if I need to cancel my spa reservation?
- Is there a limit to the number of spa services I should plan in a day?
- Should men shave before their facial treatments?
- Spa etiquette
1 - Should I pre-book my spa appointment?
We recommend pre-booking your spa appointment. However, you can always check with our spa receptionist at Coco Spa whether there is an available slot spontaneously.
2 - How do I choose my treatment?
We encourage our guests to choose treatments freely, depending on what they would like or what they feel like at the time. However, you can always consult our spa staff, if you are unsure, or if you have any bodily restrictions or problems.
3 - When should I arrive for my treatment?
We would like to recommend arriving 10 minutes before your appointment, in order to complete your health assessment and disclaimer form. You will be served some tea and can start relaxing before your actual treatment starts.
4 - What if I have special health considerations?
Expectant mothers should check with their doctor prior getting a treatment. Our spa staff will be more than happy to assist and advise you in case of any health considerations. Please feel free to approach them at any time.
5 - What should I wear?
We encourage our guests to wear anything they feel comfortable in. You will have the opportunity to change and undress in private in the treatment rooms.
6 - Should I bring my valuables?
We recommend leaving all personal belongings and valuables in your room before taking a spa treatment.
7 - What if I need to cancel my spa reservation?
Appointment cancellations made less than 6 hours prior to the appointment time will incur a 50% charge and 100 % will apply if there is no notice provided.
8 - Is there a limit to the number of spa services I should plan in a day?
We do not limit the number of spa services. However, if you do have any health considerations, we kindly ask you to consult one of our spa staff members. The spa is open from 9 a.m. until 8 p.m.
9 - Should men shave before their facial treatments?
We do recommend not to sunbathe before and after any spa treatments for a minimum 6 hours and gentlemen are kindly asked to shave prior to all facial treatments to ensure that maximum result will be achieved.